Each experience is prepared for a limited number of attendees and requires prior planning. Therefore, we recommend reviewing the booking conditions before making payment.

The reservation will be confirmed once the corresponding amount has been received and the confirmation email sent. The specific conditions indicated on each experience page will form part of the reservation.

1. Local experiences

Local experiences are held on a specific date and have limited spaces.

If you need to cancel your attendance:

• With 14 calendar days or more notice, you will receive a full refund of the amount paid.
• Between 7 and 13 calendar days before, the amount will be held as credit for another local experience, valid for 12 months.
• With less than 7 calendar days notice, the reservation will not be refundable or convertible to credit.

When an experience has different conditions due to its nature or commitments made with its collaborators, it will be expressly indicated before making the reservation.

2. Getaways and trips

To confirm your place, you can choose between two payment methods:

• Pay the full amount at the time of booking.
• Divide the amount into two payments: a first payment of 30% to confirm the place and the remaining 70%, at most, 30 calendar days before the start of the experience.

Before the second payment date, we will send a notification to the email address used in the reservation, along with a payment link to complete the pending amount.

When the reservation is made within 30 days before departure, the full amount must be paid.

If the participant decides to cancel:

• With more than 30 calendar days notice, the amount paid will be fully refunded.
• With 30 calendar days or less notice, 30% of the total price of the experience will be retained as a planning and cancellation fee. Any amount paid above that percentage will be refunded.

This means that if only the first 30% payment had been made, this amount will not be refundable. If the full price had been paid, the remaining 70% will be refunded.

Cancellation must be communicated in writing. To calculate the period, the date on which we receive the request will be taken into account.

Failure to pay the remaining amount within the established period may result in the cancellation of the reservation and the retention of the first payment.

Some getaways or trips may be subject to particular conditions due to commitments made with accommodations, carriers or other providers. These conditions will be clearly communicated before formalizing the reservation.

When unavoidable and extraordinary circumstances arise that significantly affect the destination, transport or the development of the trip, the rights recognized by the applicable regulations will prevail.

We recommend taking out travel insurance that covers cancellations, illness, personal incidents and other unforeseen events.

3. Changes or cancellations made by Anayeli Acosta

Sometimes it may be necessary to make small adjustments to the schedule, the order of the program, the invited professional or the location. Any modification will be communicated as far in advance as possible and the essence and quality of the experience will always be maintained.

When the change is substantial, the participant may:

• Accept the proposed alternative.
• Transfer their reservation to a new date, when possible.
• Request a refund of the amount paid.

If Anayeli Acosta cancels an experience, the participant will be offered the option to transfer the reservation or receive a full refund, as chosen by the participant.

Transport, accommodation or other independently contracted services are not part of the reservation and cannot be managed by Anayeli Acosta. We recommend using flexible rates whenever travel is necessary.

4. Name changes or transfer of place

In local experiences, the place may be transferred to another person by email with a minimum of 48 hours notice.

The substitute must meet the access requirements of the experience. In exclusive member meetings, the transfer will only be possible when the new attendee meets the conditions indicated by the Club.

For getaways and trips, the request must be communicated at least 7 calendar days in advance. The transfer will be subject to the conditions of the providers and may only generate the actual additional costs derived from the change.

Personal benefits and attentions associated with membership are not transferable.

5. No-show and late arrival

No-show without prior notice will be considered a late cancellation and will not entitle to refund or credit.

Experiences will start at the indicated time. A late arrival will not allow for extension of the duration or recovery of parts of the program that have already taken place.

When late access may interrupt the experience or is not possible due to space conditions, we cannot guarantee entry. If you anticipate being late, please notify us as soon as possible.

For getaways and trips, any costs necessary to join the group after the start time will be the responsibility of the participant.

6. Exceptional circumstances

In circumstances beyond our control — such as adverse weather conditions, restrictions from authorities, security problems or serious transport disruptions — we may adapt, transfer, postpone or cancel an experience.

Whenever it is possible to offer an equivalent and safe alternative, the reservation will be maintained for the new proposal. If the experience cannot take place, a new date or the corresponding refund will be offered.

In the case of getaways or trips subject to combined travel regulations, the legally recognized rights of travelers will be respected at all times.

How to request a change or cancellation

All requests must be sent to hello@anayeliacosta.com, indicating:

• Full name.
• Reservation number.
• Contracted experience.
• Requested change or cancellation.

The request will be considered received when we send the corresponding confirmation by email.

These conditions regulate the subscription and operation of membership in El Club de Anayeli Acosta. By subscribing, the member declares to have read and accepted these conditions, as well as the general terms and the website's privacy policy.

1. Subscription and activation

Membership is available to persons over 18 years of age.

Subscription is completed upon payment confirmation. From that moment, the membership becomes active, and the member receives a welcome email with the necessary information to start enjoying El Club, along with a form to share their interests and preferences.

2. Price and modality

Membership has a single modality of €60 per month, including applicable taxes. The applicable price will be the one shown on the website at the time of subscription.

There is an initial three-month commitment, during which three monthly payments of €60 will be made, for a total of €180. After this period, the membership will continue to renew monthly until cancellation is requested.

The fee does not automatically include the price of experiences, getaways, retreats, or additional services. Unless expressly stated otherwise, each proposal must be booked and paid for separately.

3. Renewal and payments

Payments will be made automatically using the method chosen during subscription, on the dates indicated for the membership.

If a charge cannot be completed, the member will be notified so they can update their payment method. As long as there is an outstanding amount, access to membership benefits may be suspended until the situation is rectified.

Any change in the fee will be communicated before it is applied. It will not affect payments within the initial commitment already contracted. Once this period has ended, the member may request cancellation before the new rate comes into effect.

4. Benefits of El Club

While the membership is active, the member may enjoy:

• Early access to the calendar and booking openings.
• Reserved spots during member-only booking periods for limited-capacity experiences.
• Access to proposals conceived exclusively for members.
• Priority in booking getaways and retreats.
• Special rates for members on certain experiences, when indicated.
• A personal invitation to enjoy an experience conceived exclusively for members, at no additional cost, upon completing the initial three-month commitment.
• Close and personal attention, mindful of the interests and preferences shared.
• A serene and adult environment in which to reconnect, share, and meet like-minded people.

The programming and dates for each experience will be communicated as they are confirmed.

5. Invitation upon completing the initial commitment

Upon completing the initial three-month commitment and once the third monthly payment is confirmed, the member will receive a personal invitation to enjoy an experience conceived exclusively for members, at no additional cost.

The invitation will provide access to an experience selected by El Club or one of the proposals explicitly indicated as eligible. Enjoying it will be subject to prior booking, availability, and the specific conditions communicated along with the invitation.

The invitation is personal, non-transferable, valid for a single use, and cannot be redeemed for cash or applied as a discount to other experiences.

6. Booking experiences and scope of access

Early access and reserved spots offer priority during the periods communicated for members, but do not replace booking or guarantee permanent availability of spots.

Each experience, getaway, or retreat may have a specific price and conditions. The booking will be confirmed once the process indicated for that proposal is completed and, where applicable, payment is made. The website's booking and cancellation policy will also apply.

Access to hotels, residences, ateliers, beauty centers, wellness spaces, and other collaborating locations will be linked solely to experiences organized by Anayeli Acosta. The membership does not grant free, individual, or permanent access to their facilities.

7. Cancelling the membership

Cancellation can be requested from the client account, when this feature is available, or by writing to hello@anayeliacosta.com.

If requested during the initial commitment, the request will be processed to prevent renewals after the third month, without prejudice to the rights of early termination that may correspond according to applicable regulations.

Once the initial commitment is completed, a cancellation requested before the next billing date will prevent a new charge. Access will remain active until the end of the period already paid for.

Cancelling the renewal will not modify experience bookings made previously, which will continue to be subject to their own conditions.

8. Right of withdrawal

The person who subscribes to the membership online has, in general, 14 calendar days from subscription to communicate their decision to withdraw, without needing to state a reason. This can be done via an unequivocal statement sent to hello@anayeliacosta.com or by using the withdrawal form available on the website.

If you expressly request that the membership service begin during that period and subsequently exercise your right of withdrawal, a payment of an amount proportional to the services effectively provided up to the moment you communicate your decision may be due, in accordance with applicable regulations. The initial three-month commitment does not eliminate this right.

The corresponding refund will be made using the same payment method used during subscription, unless otherwise expressly agreed, and within the applicable legal timeframe.

9. Personal use of membership

Membership is personal and non-transferable. It cannot be shared, sold, or assigned and does not include spots for companions, unless a specific experience expressly states otherwise.

The member must keep their contact information updated and make responsible use of their account, their invitations, and the communications reserved for El Club.

10. Coexistence and participation

El Club is conceived as a space of respect, consideration, and care. Participants must respect the privacy of other members, guests, professionals, and collaborators, as well as the specific rules of each space and experience.

Intimidating, discriminatory, or violent behaviors, or those that may compromise the well-being or safety of others, will not be tolerated.

11. Suspension and modifications

Anayeli Acosta may temporarily suspend access to the membership in case of non-payment or improper use. In case of serious breach of these conditions or conduct affecting the safety of others, she may evaluate its termination, respecting the rights due to the member.

Whenever possible, the situation will be reported in advance, and the opportunity to clarify or correct it will be offered.

The programming of El Club may evolve. Any relevant change that affects the essential conditions of an active membership will be communicated in advance and will respect rights already acquired.

12. Contact

For questions regarding payments, benefits, bookings, cancellation, or withdrawal, you can write to hello@anayeliacosta.com.

It will be a pleasure to assist you

For inquiries related to our experiences, La Mesa, the Club, reservations, collaborations, press, or any other matter, you can write to us at:

hello@anayeliacosta.com

We usually respond within one to two business days.

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Last updated: August 26, 2026

1. Identification

The website anayeliacosta.com is owned by:

Anayeli Acosta
Tax ID: 02591891K
Calle de Santa Engracia, 50
28010 Madrid, Spain
Email: hello@anayeliacosta.com

2. Purpose and acceptance

These terms regulate access to the website and the contracting of services offered by Anayeli Acosta, including local experiences, getaways, trips, memberships, and private proposals from La Mesa.

By making a reservation, contracting a membership, or accepting a private proposal, the client declares to have read and accepted these terms, as well as the particular conditions applicable to the contracted service.

3. Applicable conditions

Each experience or service may include specific information about dates, location, duration, content, price, participation requirements, and contracting conditions.

The provisions set forth in the Reservations and Cancellations and Membership Conditions tabs will also apply, as appropriate.

In case of discrepancies, the particular conditions communicated before contracting will prevail, without prejudice to the rights recognized by current legislation.

4. Requirements for contracting

Contracting is aimed at individuals over 18 years of age with sufficient legal capacity.

The client must provide complete, accurate, and updated information. When making a reservation for other people, they will be responsible for communicating the applicable conditions to them and for having their authorization to provide the necessary data.

Unless expressly stated otherwise, experiences are designed for adult participants.

5. Information and availability

The essential characteristics, price, and availability of each experience will be displayed before completing the reservation.

Spaces are limited and will be assigned in order of confirmation. The inclusion of an experience on the website does not guarantee its availability until the reservation has been confirmed.

Anayeli Acosta strives to ensure that all published information is clear and correct. If a relevant error is detected before the experience takes place, the client will be notified so they can accept the correction or cancel the reservation with the corresponding refund.

6. Contracting process

Before making payment, the client can review and correct the data entered.

The reservation will be confirmed once the required payment has been received and Anayeli Acosta has sent the corresponding confirmation email. A request, an incomplete form, or an unconfirmed payment attempt will not constitute a reservation.

Confirmation will be sent without delay and, in any case, within 24 hours of electronic contracting.

The client must check the details of their reservation and communicate any errors as soon as possible.

7. Prices and payments

Prices will be expressed in euros and will include applicable taxes, unless expressly stated otherwise.

Payment will be made using the methods available during the contracting process. Operations may be managed by external payment providers who will apply their own security systems.

Contracting may require full payment or an initial payment, depending on the nature of the experience. When a payment schedule exists, it will be communicated before confirming the reservation.

Non-payment of an amount within the indicated period may lead to the cancellation of the reservation under the terms established in the Reservations and Cancellations tab.

8. Local experiences

The reservation includes only the services expressly described in the experience presentation.

Transportation, accommodation, personal expenses, and any service not indicated as included will be borne by the participant.

The conditions relating to cancellations, name changes, delays, and absences are set out in the Reservations and Cancellations tab.

9. Getaways and trips

Getaways and trips may include services provided by accommodations, transportation companies, venues, guides, professionals, or other external collaborators.

Before contracting, information will be provided about the included services, the payment schedule, and the applicable particular conditions.

When a proposal is legally considered a package holiday, the specific information and documentation required by the corresponding regulations will be provided. The legally recognized rights of the traveler will prevail over any incompatible provision.

Flights, transfers, accommodations, or services independently reserved by the client will not be the responsibility of Anayeli Acosta.

10. La Mesa Private

La Mesa Private requests will be reviewed individually. Sending a request does not imply automatic confirmation of the service.

Each proposal may define:

• The concept and scope of the experience.
• The included services.
• The date and location.
• The estimated number of guests.
• The budget.
• The payment schedule.
• The modification and cancellation conditions.

Contracting will be confirmed by express acceptance of the proposal and payment of the indicated amount.

Any subsequent modification requested may affect the budget, deadlines, or availability of suppliers and must be approved by both parties.

11. El Club Membership

Membership will be governed by the provisions of the Membership Conditions tab, which details its duration, payment methods, renewal, cancellation, right of withdrawal, access, and benefits.

Membership is personal and cannot be shared, sold, or transferred to another person.

12. Changes and cancellations

The conditions applicable to cancellations made by the client are set out in the Reservations and Cancellations tab.

Anayeli Acosta may make reasonable adjustments to schedules, venues, professionals, menus, or content when necessary for the proper development of the experience.

When a change substantially affects the main characteristics of the service, the client may accept the new proposal, transfer their reservation when possible, or request the corresponding refund.

13. Participation and coexistence

Experiences are designed with respect, consideration, and care for all participants, professionals, collaborators, and venues.

Anayeli Acosta may deny access or request the departure of a person when their behavior is disrespectful, discriminatory, intimidating, dangerous, or may prejudice the development of the experience.

In these cases, there will be no right to a refund if the measure is a consequence of a serious breach or conduct attributable to the participant.

14. Health, food, and particular needs

The participant must assess whether the experience is suitable for their state of health and communicate in advance any allergies, intolerances, dietary needs, accessibility requirements, or circumstances relevant to their participation.

Reasonable efforts will be made to address communicated needs, although the absolute absence of traces or cross-contamination cannot be guaranteed unless expressly confirmed by the responsible provider.

Experiences and content related to well-being are for informational and experiential purposes and do not substitute the diagnosis, treatment, or advice of healthcare professionals.

15. Collaborators and external providers

Some experiences may involve chefs, therapists, specialists, accommodations, venues, transporters, or other independent providers.

When certain services are contracted directly with a third party, the conditions of that provider will also apply.

This intervention will not limit the responsibility legally corresponding to Anayeli Acosta when acting as the organizer or contractual responsible for the service.

16. Unavoidable or extraordinary circumstances

In the face of unforeseen circumstances or circumstances beyond the reasonable control of the organization — such as adverse weather conditions, official restrictions, serious transportation problems, health emergencies, or situations affecting safety — the experience may be adapted, transferred, postponed, or canceled.

In these cases, an equivalent alternative, a new date, or the applicable refund will be offered, as appropriate, always respecting the rights recognized by current legislation.

17. Photographs and audiovisual content

In certain experiences, photographs or recordings may be taken for editorial and communication purposes.

Participants will be informed beforehand, and the necessary consent will be requested to use images in which they may be identified. Anyone who prefers not to appear can communicate this before the start of the experience.

18. Intellectual property

The texts, photographs, designs, names, concepts, graphic elements, and other contents of the website belong to Anayeli Acosta or are used with the corresponding authorization.

Their reproduction, distribution, modification, or commercial use is not permitted without prior written authorization.

Access to the website only allows for personal, informational, and non-commercial use of its contents.

19. Data protection and cookies

The processing of personal data will be carried out in accordance with the provisions of the Privacy Policy and Cookie Policy tabs.

20. Customer service and complaints

For any query, request, or complaint, the client can write to:

hello@anayeliacosta.com

It will be necessary to indicate the full name, the reservation number — when applicable — and a clear description of the request.

Complaints will be addressed as soon as possible. When they cannot be resolved directly, the corresponding information about applicable alternative dispute resolution mechanisms for consumers will be provided.

21. Legislation and jurisdiction

These terms are governed by Spanish law.

Any dispute will be submitted to the competent courts and tribunals in accordance with applicable regulations, always respecting the rights of consumers and users.

22. Modification and validity

Anayeli Acosta may update these terms to adapt them to legal, technical, or operational changes.

Modifications will not retroactively affect already confirmed reservations or contracts, unless necessary to comply with a legal obligation or are more favorable to the client.

If any provision is declared invalid, the rest of the terms will remain in force.

Last updated: August 26, 2026

1. Data Controller

The data controller for personal data collected through anayeliacosta.com is:

Anayeli Acosta
NIF: 02591891K
Calle de Santa Engracia, 50
28010 Madrid, Spain
Email: hello@anayeliacosta.com

2. Scope of Application

This policy explains how personal data is collected and used when an individual:

• Visits the website.
• Requests information.
• Books an experience.
• Purchases a membership.
• Requests a proposal for La Mesa Private.
• Subscribes to the newsletter.
• Contacts customer service.
• Participates in an experience or activity organized by Anayeli Acosta.

3. Data We May Collect

Depending on the relationship maintained with each individual, we may process the following categories of data:

Identification and contact data

Name, surname, email address, telephone number, postal address, and country of residence.

Booking and membership data

Experiences booked, membership type, booking history, number of companions, reference city, language, interests, availability, and communicated preferences.

Financial and transaction data

Amounts paid, payment status, method used, invoices, refunds, and transaction references.

Anayeli Acosta does not receive or store complete credit card details. These are managed directly by the corresponding payment platforms.

Communication data

Queries, requests, complaints, responses to forms, and communications maintained with customer service.

Browsing data

IP address, device, browser, pages visited, interactions, and other technical data obtained through cookies or similar technologies.

Data related to specific needs

When necessary to participate in an experience, data on allergies, intolerances, mobility, accessibility, or other relevant circumstances for the safety and proper organization of the activity may be requested.

This data will be optional and will only be processed with the explicit consent of the data subject.

Image and audiovisual content

Photographs or recordings taken during experiences, provided that prior notice has been given and the necessary consent obtained.

4. What We Use Data For

Manage bookings, experiences, and memberships

Data is used to process payments, confirm bookings, organize participation, manage membership, and provide contracted services.

The legal basis is the performance of the contract or the implementation of measures requested prior to contracting.

Prepare private proposals

When an individual requests La Mesa Private, their data is used to review the request, prepare a proposal, and maintain necessary communications.

The legal basis is the implementation of pre-contractual measures requested by the data subject.

Address queries and requests

Data allows us to answer questions, manage modifications, resolve incidents, and address complaints.

The legal basis will be the contractual or pre-contractual relationship and, where applicable, the legitimate interest in providing adequate support.

Manage payments, billing, and legal obligations

Necessary data will be used to process payments, issue invoices, manage refunds, and comply with applicable tax, accounting, and administrative obligations.

The legal basis is the performance of the contract and compliance with legal obligations.

Send newsletters and editorial communications

When an individual subscribes, we will use their email to send updates, experiences, content, and proposals related to Anayeli Acosta.

The legal basis is consent. Subscription can be canceled at any time using the option included in each communication or by writing to hello@anayeliacosta.com.

The sending and analysis of these communications will be done through Omnisend. Delivery, opening, and interaction data may be recorded to understand content interest and adapt future communications.

Personalize the relationship with the community

Preferences provided by members and clients may be used to select communications, experiences, and proposals that are more aligned with their interests.

When this personalization is part of the contracted service, the legal basis will be the performance of the contract. When it has a promotional purpose, it will be based on consent.

Analyze and improve the website

When tools such as Google Analytics are enabled, browsing data may be processed to understand website usage, detect errors, and improve its functionality.

These tools will only be activated when the user has given their consent through the cookie settings system.

Measure campaigns and display advertising

When Meta Pixel or other advertising technology is enabled, certain interactions with the website may be analyzed and campaign effectiveness measured.

This processing will only be carried out with the user's prior consent and can be deactivated through cookie preferences.

Maintain security

Certain technical data may be processed to prevent unauthorized access, fraud, misuse, or security incidents.

The legal basis is the legitimate interest in protecting the website, operations, and customer and user data.

5. Mandatory and Optional Data

Fields marked as mandatory will be necessary to manage the corresponding request, booking, or contract.

If this data is not provided, we may not be able to provide the requested service.

Personal preferences, health-related data, and subscription to commercial communications will be voluntary, unless a specific circumstance is essential for safe participation in an experience.

6. Data Origin

Data may come from:

• Directly from the data subject.
• From someone making a booking on behalf of others.
• From Shopify and the platforms used to manage orders and payments.
• From cookies and measurement tools, when consent exists.
• From providers or collaborators when necessary to manage an experience or incident.

Anyone providing data about another person must have informed them and have sufficient authorization to do so.

7. With Whom We May Share Data

Data may be processed or disclosed, only when necessary, to:

• Shopify, as the e-commerce platform and website host.
• Omnisend, for managing the newsletter and authorized communications.
• Shopify Payments, PayPal, and Apple Pay, depending on the chosen payment method.
• Google and Meta, when their tools have been enabled and consent exists.
• Technology, hosting, security, and support providers.
• Venues, accommodations, carriers, chefs, experts, guides, and other collaborators necessary to develop an experience.
• Accounting, tax, legal, or administrative advisors.
• Public administrations, courts, and authorities when there is a legal obligation.

When a provider processes data following instructions from Anayeli Acosta, the corresponding contractual guarantees will be established.

When acting as an independent controller, their own privacy policy will also apply.

Anayeli Acosta does not sell personal databases.

8. International Transfers

Some technology providers operate from various countries and may process information outside the European Economic Area.

When an international data transfer occurs, mechanisms recognized by regulations will be used, such as adequacy decisions, standard contractual clauses, or other legally valid guarantees.

9. How Long We Retain Data

Data will be retained only for the time necessary to fulfill the purpose for which it was collected.

In general:

• Booking, membership, payment, and billing data will be retained for the duration of the contractual relationship and for the periods required by tax, accounting, and administrative regulations.
• Queries that do not lead to a contract may be retained for up to twelve months after their resolution.
• Newsletter data will be retained until the individual withdraws their consent.
• Marketing preferences will be maintained as long as an active relationship continues or until deletion is requested.
• Data on allergies, health, or specific needs will be retained for the essential time to organize the experience and will be deleted thereafter, unless it must be retained to manage an incident or legal liability.
• Data obtained through cookies will be retained for the periods indicated in the Cookie Policy tab.
• Images will be retained as long as there is authorization for their use or until consent is withdrawn, without such withdrawal affecting processing legitimately carried out previously.

Once the corresponding period has ended, the data may be kept duly blocked for the legal periods of responsibility.

10. Rights of Individuals

Any individual can request:

• Access to their personal data.
• Rectification of inaccurate or incomplete data.
• Erasure of their data.
• Restriction of processing.
• Objection to certain processing.
• Data portability, where applicable.
• Withdrawal of consent at any time.

To exercise these rights, please write to hello@anayeliacosta.com, indicating "Data Protection" in the subject line and specifying your request.

When there are reasonable doubts about the identity of the person submitting the request, the strictly necessary information to verify it may be requested.

The withdrawal of consent will not affect the lawfulness of processing carried out previously.

If an individual believes their rights have not been adequately addressed, they can file a complaint with the Spanish Data Protection Agency.

11. Commercial Communications

Promotional communications will only be sent to those who have given their consent or when there is another legal basis permitted by regulations.

The recipient can stop receiving them at any time using the unsubscribe option included in each email or by writing to hello@anayeliacosta.com.

Cancellation of the newsletter will not affect communications necessary to manage a booking, membership, or contracted service.

12. Profiles and Automated Decisions

Omnisend, Google Analytics, and Meta Pixel may allow the creation of basic segments based on interests, browsing, or interaction with communications.

These processing operations will only be carried out when there is a valid legal basis and, where necessary, prior consent.

No exclusively automated decisions will be made that produce legal effects or significantly affect an individual.

13. Minors

Services are primarily aimed at individuals over 18 years of age.

No data from minors is intentionally collected without the necessary authorization. If it is detected that a minor has provided data without authorization, it will be deleted.

14. Security

Anayeli Acosta will apply reasonable technical and organizational measures to protect data against loss, alteration, unauthorized access, disclosure, or misuse.

However, no system can guarantee absolute security. In the event of an incident that could significantly affect the rights of individuals, actions will be taken in accordance with applicable legal obligations.

15. Social Networks and External Services

The website may contain links to Instagram or other external platforms.

When an individual accesses these services, the processing of their data will also be subject to the terms and privacy policies of the corresponding platform.

16. Changes to this Policy

This policy may be updated to reflect legal, technical, or service-related changes.

The current version will be available on this tab and will indicate the date of its last update.

Last updated: August 26, 2026

1. Responsible party

The anayeliacosta.com website uses cookies and similar technologies under the responsibility of:

Anayeli Acosta
NIF: 02591891K
Calle de Santa Engracia, 50
28010 Madrid, Spain
Email: hello@anayeliacosta.com

2. What are cookies?

Cookies are small files stored on your device when you visit a web page.

They allow the site to function, remember certain preferences, manage bookings and payments, and, with consent, analyze browsing or measure advertising campaigns.

3. What cookies do we use?

Necessary cookies

These are essential for the website's operation and security. They allow browsing, form completion, session maintenance, booking management, privacy preference remembrance, and payment processing.

Shopify, Shopify Payments, PayPal, and Apple Pay may use these types of cookies when necessary to provide the requested service.

These cookies do not require prior consent.

Preference and functionality cookies

These allow us to remember choices such as language, region, or certain interactions with forms.

Omnisend may also use them to remember that a person has closed or completed a form and prevent it from being repeatedly shown.

Analytics cookies

Shopify and Google Analytics use cookies to understand how the website is visited, measure its performance, detect errors, and improve the browsing experience.

These cookies are only activated with the user's consent.

Marketing cookies

Omnisend and Meta Pixel may use cookies to measure interactions, personalize communications, activate certain automations, and determine campaign effectiveness.

These cookies are only activated after obtaining the corresponding consent.

4. Information obtained

Depending on the selected preferences, cookies may collect:

• IP address.
• Device and browser type.
• Date and duration of visit.
• Pages visited.
• Visit source.
• Interactions with forms and content.
• Technical information about bookings or purchasing processes.
• Identifiers associated with campaigns or communications.

5. Consent

Upon first accessing the website, a panel will be displayed allowing you to:

• Accept all cookies.
• Reject non-essential cookies.
• Configure preferences by category.

Accept and reject options will be presented with the same visibility and ease of use.

Analytics and marketing cookies will remain deactivated until the user gives their consent. Silence or mere browsing of the website will not be considered consent.

6. Duration

Session cookies disappear when the browser is closed. Persistent cookies remain for a specific period or until the user deletes them.

The duration will depend on their purpose and the corresponding provider. Consent preferences may be retained for a maximum of twelve months, unless a change occurs that necessitates requesting a new choice.

7. How to modify preferences

Consent can be modified or withdrawn at any time using the Configure cookies option, available in the footer.

It is also possible to block or delete cookies from the browser's privacy settings.

Disabling non-essential cookies will not prevent basic browsing. However, blocking certain essential cookies may affect forms, bookings, or payment processes.

8. Third-party cookies

Some cookies are managed by external providers such as Shopify, Omnisend, PayPal, Apple, Google, or Meta.

These providers may process information in accordance with their own privacy policies and use infrastructures located outside the European Economic Area.

When international data transfers occur, the safeguards described in the Privacy Policy tab will apply.

9. Updates and contact

This policy may be updated when the cookies used, website functionalities, or applicable regulations change.

The current version will remain available on this tab and will indicate the date of its last update.

For any questions related to the use of cookies, please write to:

hello@anayeliacosta.com

Last updated: August 2026

1. Membership options

Anayeli Acosta's membership can be purchased through one of the following options:

Monthly membership
€60 per month, with a minimum initial commitment of three months.

Annual membership
€720 in a single payment, valid for twelve months and without automatic renewal.

2. Monthly membership charges

By purchasing the monthly option, you authorize the initial charge and subsequent monthly charges of €60 to the selected payment method.

Monthly membership requires a minimum of three consecutive payments. After this period, it will continue to renew monthly until you request its cancellation.

3. Cancellation

Cancellation can be requested from the subscription portal or by writing to hello@anayeliacosta.com.

If requested during the initial commitment, it will be scheduled to end once the three monthly payments have been completed. Until then, charges and access to the membership will remain active.

After the initial period, you can cancel before the next billing date. If the payment has already been processed, the cancellation will apply to the next period and you will retain access until the end of the paid month.

Monthly membership does not allow for pauses or temporary suspensions.

4. Annual membership

Annual membership lasts twelve months from the date of purchase and does not renew automatically.

Approximately thirty days before its expiration, you will receive an email communication with the option to renew through a new payment.

5. Rejected payments

If a charge cannot be completed, you will receive a notification to update or confirm your payment method. The system may make new attempts to collect payment.

While a payment is pending, access to the membership may be temporarily suspended. If the payment is not regularized, the subscription may be canceled.

6. Withdrawal and refunds

You have fourteen calendar days from the initial purchase to exercise your right of withdrawal.

By requesting immediate access to the membership, you accept that if you exercise the right of withdrawal after the service has begun, the proportional part corresponding to the period enjoyed may be deducted from the refund.

Monthly payments already processed are not refundable, except for billing errors, legal obligations, or circumstances expressly accepted by Anayeli Acosta.

Once the legal withdrawal period has passed, annual membership does not allow refunds for the remaining unused time.

7. Price changes

Any price modification will be communicated in advance. Changes will only apply to future renewals and never retroactively.

For annual membership, the new price will only be applicable if you decide to purchase a new period at the end of the current validity.

Last updated: August 26, 2026

1. Owner's information

In compliance with applicable regulations, it is informed that the website anayeliacosta.com is owned by:

Anayeli Acosta
NIF: 02591891K
Calle de Santa Engracia, 50
28010 Madrid, Spain
Email: hello@anayeliacosta.com

2. Website purpose

This site presents the universe of Anayeli Acosta and allows you to discover and book experiences related to beauty, well-being and a more conscious way of living.

It also offers information about La Mesa, El Club, membership and private services developed by the firm.

The contracting of these services will be governed by the conditions set out in the different Customer Service tabs.

3. Access and use

Access to the website implies acceptance of this legal notice.

The user agrees to use the site lawfully, responsibly and respectfully, avoiding any action that may damage its operation, security, content or third-party rights.

Anayeli Acosta may limit access when it detects fraudulent, abusive use or use contrary to current legislation.

4. Intellectual property

The texts, photographs, designs, logos, names, concepts, graphic elements and other contents of the website belong to Anayeli Acosta or are used with the corresponding authorization.

Their reproduction, modification, distribution, extraction or commercial use is not permitted without prior written authorization.

The user may consult the contents for personal purposes and share links to the website, provided that they do not alter its content or suggest a non-existent relationship or collaboration.

5. Contents and availability

Anayeli Acosta strives to keep the website information clear, correct and updated.

However, the contents may be modified when necessary and the permanent availability of the site cannot be guaranteed due to technical incidents, maintenance tasks or circumstances beyond its control.

These provisions will not limit the rights derived from an already confirmed reservation or contract.

6. Links and external services

The website may contain links to social networks, payment platforms or pages managed by third parties.

Anayeli Acosta does not control their contents, availability or policies and will not be responsible for their operation, except in cases expressly established by applicable legislation.

7. Data protection and cookies

The processing of personal data and the use of cookies are regulated in the Privacy Policy and Cookie Policy tabs.

8. Applicable law

This legal notice is governed by Spanish law.

Any dispute will be submitted to the competent courts and tribunals in accordance with applicable regulations, respecting the rights of consumers and users.

9. Contact

For any query related to the website, you can write to:

hello@anayeliacosta.com